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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeffira Willis

March 19, 2026

5  out of  5
rating by Jeffira Willis
"I recently switched to State Farm after being with Progressive for 11 years, and I couldn’t be happier with the experience. Drew was absolutely amazing—kind, patient, and incredibly knowledgeable. He took the time to clearly explain all my options and helped me find ways to save money while getting even better coverage. If you’re in the Lehigh Valley area and looking for great service, I highly recommend stopping by State Farm and asking for Drew!"
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Calvin Phy

March 6, 2026

5  out of  5
rating by Calvin Phy
"Pleasant to talk to, and saved me over 400 dollars a year! Customer service at its finest!"
We responded:
"Thank you for your review, Calvin! I’m so glad to hear you had a pleasant experience and that we were able to help you save over $400 a year on your auto insurance—that’s great news! Providing friendly, high-quality customer service is always my goal. I truly appreciate your support and am here whenever you need assistance! Kaye-Ann Brown Barrett - State Farm Insurance Agent"
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Kirk Walters

March 5, 2026

5  out of  5
rating by Kirk Walters
"Best service and efficient and empathy, Kaye-Ann know what it means when it comes on to Quality customer service."
We responded:
"Thank you for your kind words, Kirk! I’m so glad to hear you had a great experience with both our pricing and service. Providing efficient, empathetic, and high-quality customer care is always my goal, and it means a lot to know that came through. I truly appreciate your support and look forward to assisting you again whenever you need us! Kaye-Ann Brown Barrett - State Farm Insurance Agent"
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zaryab malik

February 25, 2026

5  out of  5
rating by zaryab malik
"I had a great experience with my State Farm Auto Insurance representative, Elle Husband. She is extremely professional, soft-spoken, and very kind in the way she communicates. She takes the time to explain everything clearly and makes sure you fully understand your policy and options. Elle is always helpful and genuinely cares about her customers. Whenever I had questions, she responded quickly and guided me step by step. It’s rare to find someone so patient and supportive. I truly appreciate her excellent customer service and highly recommend her to anyone looking for reliable and friendly insurance assistance!"
We responded:
"Thank you so much for your thoughtful review, Zaryab! We’re so happy to hear about your positive experience working with Elle. She truly embodies the level of care, professionalism, and attentiveness we strive to provide every customer. It’s wonderful to know she was able to clearly guide you through your auto policy and be responsive, patient, and supportive along the way. We’ll be sure to share your kind words with her—they’ll mean a lot! Thank you again for your recommendation and for trusting us with your insurance needs. We’re always here if you need anything! Kaye-Ann Brown Barrett - State Farm Insurance Agent"
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Alvin Johnson

February 13, 2026

5  out of  5
rating by Alvin Johnson
"I had a great experience working with Drew Johnson at State Farm. He is extremely knowledgeable, professional, and very relatable, which made the entire process comfortable and easy to understand. Drew took the time to thoroughly walk me through my policy and explain everything in clear terms. What really stood out to me was that after reviewing my account more closely, he personally called me back to let me know that I would be losing my multi-policy discount since I switched from a homeowners policy to a landlord policy and was no longer eligible. He absolutely did not have to go the extra mile like that, but he did, and I truly appreciate that level of transparency and care. It’s clear that Drew genuinely looks out for his clients and wants them to fully understand their coverage. If you’re looking for someone who is both knowledgeable and trustworthy, I highly recommend working with him."
We responded:
"Thank you so much for your kind words, Alvin! We’re thrilled to hear about your positive experience working with Drew. Providing clear guidance and making sure our customers fully understand their coverage is very important to us, and it’s wonderful to know Drew went the extra mile to keep you informed. We truly appreciate your recognition of his transparency and care. We’re also glad we could assist you with your auto and renters dwelling policies. Thank you again for your recommendation and for trusting our team with your insurance needs. If there’s ever anything else we can assist you with, please don’t hesitate to reach out! Kaye-Ann Brown Barrett - State Farm Insurance Agent"
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Jhai Monroe

December 23, 2025

5  out of  5
rating by Jhai Monroe
"I had an amazing experience working with Drew from State Farm Auto Insurance! From the moment I reached out, Drew was super helpful and made the whole process smooth and easy. He took the time to explain my options in detail, answered all my questions, and made sure I was getting the best coverage for my needs. I really appreciated his professionalism and friendliness. If you’re looking for someone who truly cares about getting you the right insurance, I highly recommend Drew!"
We responded:
"Thank you so much for your kind review, Jhai! We’re thrilled to hear about your amazing experience working with Drew. He truly takes pride in making sure our customers understand their options and feel confident in their coverage. We appreciate your recommendation and are grateful you chose Kaye-Ann Brown Barrett State Farm for your auto insurance needs. Please don’t hesitate to reach out if we can help with anything in the future! — Kaye-Ann Brown Barrett State Farm"
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Barb Zangl

December 17, 2025

5  out of  5
rating by Barb Zangl
"Drew was great!"
We responded:
"Thanks so much, Barb! We’re happy to hear you were pleased with our pricing and that Drew provided great service. We truly appreciate your business and look forward to helping you again. — Kaye-Ann Brown Barrett State Farm"
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mariah

December 8, 2025

5  out of  5
rating by mariah
"Ellie was amazing ! Very sweet and helpful , she was very patient and worked to get me the best quote I high recommend contacting her !"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Madison Camody

December 4, 2025

5  out of  5
rating by Madison Camody
"I had the pleasure of working with Elle from State Farm, and I couldn’t be more impressed. From the very beginning, Elle was incredibly knowledgeable—she explained every detail clearly and made sure I understood all my options. What stood out most was her personable approach; she took the time to listen to my needs and made the entire process feel easy and stress-free. She not only answered all my questions thoroughly but also went above and beyond to ensure I felt confident in my decisions. If you’re looking for someone who truly knows their stuff and makes you feel valued as a customer, Elle is the rep you want to work with."
We responded:
"Thank you so much for sharing your wonderful experience with Elle from our State Farm office! We're thrilled to hear that her knowledge, clear communication, and personable approach made your insurance process easy and stress-free. Elle truly values her customers and goes the extra mile to ensure confidence and satisfaction. We appreciate your recommendation and are glad Elle was able to provide you with exceptional service! If you ever need assistance in the future, please don't hesitate to reach out. We are here to help!"
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Linda Phillips

November 28, 2025

5  out of  5
rating by Linda Phillips
"Amazing sales. Very good knowledge of information. Pleasant and cooperative"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Julynne Senkpeni

November 26, 2025

5  out of  5
rating by Julynne Senkpeni
"Mrs. Kaye Ann brown was very helpful and explained to me my coverage and she took her time with everything. Difficulty recommend her."
We responded:
"Thank you so much for your kind review, Julynne! It was truly my pleasure helping you with your vehicle insurance and taking the time to walk through your coverage. I’m so glad you found a great price and felt supported throughout the process. I truly appreciate your recommendation and look forward to assisting you whenever you need anything! — Kaye-Ann Brown Barrett State Farm"
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Kenisha Marcellin

November 23, 2025

5  out of  5
rating by Kenisha Marcellin
"Drew was awesome to work with! He explained plans and help find the one that’s suitable for me!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tripp Summie

November 12, 2025

5  out of  5
rating by Tripp Summie
"Kay-ann kept me updated on all discounts that I can receive and made sure my concerns were answered!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Barrington Grant

October 22, 2025

5  out of  5
rating by Barrington Grant
"Kaye-Ann Very Professional, knowledgeable, courteous, kind and friendly."
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Tray & Mike Paff

October 22, 2025

5  out of  5
rating by Tray & Mike Paff
"Thank you for getting me covered. I got the home and auto bundle hassle-free at a very great rate. Thank you."
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Michael Massey

September 16, 2025

5  out of  5
rating by Michael Massey
"Tonya helped alot to lower my homeowners and car insurance. She saved me alot of money that will help me out in the future! A++++ experience"
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Michele Steed

August 20, 2025

5  out of  5
rating by Michele Steed
"Tonya was responsive and knowledgeable and got me the best coverage for less money She went above my expectations and the whole process was easier than I thought it would be."
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Richard Feiller

August 19, 2025

5  out of  5
rating by Richard Feiller
"Drew was a pleasure working with us today. Highly recommend State Farm."
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GREGORY SWATT

August 18, 2025

5  out of  5
rating by GREGORY SWATT
"Tonya was great to work with on the policies. She even stayed late to deal with some issues that were my fault. I’d highly recommend her to anyone that wants the personal treatment."
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Lee Rissmiller

July 25, 2025

5  out of  5
rating by Lee Rissmiller
"Tonya is the best agent ever! She always goes over and beyond for you. She gets you the best deals, she values your time and makes your life very simple. If you need a good Insurance office this is your place!"
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Michael Rolles

July 1, 2025

5  out of  5
rating by Michael Rolles
"Needed renters insurance set up fast, they got it set up and emailed me proof of declaration within 30 minutes total. Great service!"
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isaac dev narayan

July 1, 2025

5  out of  5
rating by isaac dev narayan
""I'm beyond impressed with the exceptional service provided by Tonya from State Farm! She was incredibly helpful in guiding me through the process of switching my auto and home insurance. Her knowledge, patience, and professionalism made what could have been a daunting task a breeze. She took the time to understand my needs, answered all my questions, and ensured a seamless transition. The whole experience was top-notch, and I couldn't be happier with my new policies. their clients, I'd give her ten stars if I could! Thanks again Tonya🚗🏠👍""
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Jennifer Solt

June 30, 2025

5  out of  5
rating by Jennifer Solt
"Drew helped me setup auto and renters insurance. He was polite and answered all my questions n concerns."
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Keith Weaver

June 26, 2025

5  out of  5
rating by Keith Weaver
"I'm very happy to be a State Farm customer with Tonya, at Kaye-ann's office. She helped me find the options I wanted without pushing unwanted products on me."
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Evanjely Reyes

June 17, 2025

5  out of  5
rating by Evanjely Reyes
"I’ve been with this company for years and they have never failed me. I recently had to switch cars and change a policy and the transition was so smooth and the agent Drew was so thorough and kind I couldn’t have asked for a better experience."